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6 Ways To Ensure Sure ECM Training Success

by Naresh Sarwan on August 6, 2010

Writing on DocFinity.com, Mike Douglass, offers six methods of ensuring a successful ECM training rollout:

  1. Understand the difference between education and training
  2. Establish training goals
  3. Match proposed training benefits with expectations
  4. Choose the right environment for learning
  5. Choose the right trainer
  6. Measure the impact

Managers who approach training with the attitude that employees should educate themselves encourage self reliance, but there is a high cost—especially in a competitive marketplace. Everyday job demands typically allow limited time for exploration. This results in missed opportunities to increase performance, service, revenue, and profits. Often, by the time staff members have acquired the skills needed for optimal job performance, they have missed the chance to help the company get ahead.” [Read More]

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