Naresh Sarwan is senior technical writer and head of features for Digital Asset News. Prior to working for Digital Asset News, he was lead technical editor at DAMToolkit.com and worked as DAM technology consultant for a range of media organizations including The BBC, Image Source, Digital Vision, ITN, Sky, Accenture, BT and Cisco.

Search Usability: Ask Why Users Search To Enhance ROI From Enterprise Search Technology


John Brunswick writing on the Enterprise 2.0 blog encourages implementers of enterprise search to consider what problems users are trying to solve when they carry out searches using Enterprise Search technology.  Using the analogy: “Why Lance Armstrong doesn’t ride a mountain bike”, John makes the point that too much emphasis …

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