Forrester Research and Web Content Management vendor, CoreMedia will partner to present a webinar entitled, “The Role Of WCM In Cross-Channel Customer Relations” on 25th Feburary 2010 (5 pm CET).
“Consumers want not only rich, engaging experiences online – they increasing expect the engagement to extend transparently across multiple channels, from the web to call centers, direct mail, mobile and in-store displays. In this presentation, Forrester Research Analyst Dr. Tim Walters will survey the emerging cross-channel requirements and discuss how Web Content Management solutions can play a key role in the enterprise response.” [Read More]
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