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Specialist, Digital Content Production

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Tiffany & Co Expired
New York, NY, USA


The Digital Content Production Specialist is responsible for authoring all .com marketing campaigns for all Tiffany.com sites in Adobe Experience Manager (AEM) web content management system, managing/maintaining all digital assets in the Digital Asset Management (DAM) platform, presenting final campaign layouts to global key stakeholders including Creative for first round of feedback, managing/applying all the additional rounds of edits in AEM from collected feedback prior to launch, playing a key role in delivering all site visitors a seamless and frictionless user experience by adopting a rigorous approach to Quality Assurance, and driving the omni-channel strategy through effective task execution and collaboration. The role collaborates cross-functionally across different functions in the organization, including, but not limited to, Creative, Digital Content Operations and Project Management.

The ideal candidate has a strong background in e-Commerce Operations, Digital Asset Management platforms and Content Management systems, is detail oriented, and is a great collaborator.


  • Responsible for authoring all .com Marketing Campaigns and having full ownership of the final delivery, including QA.
  • Partner regularly with key stakeholders from the Creative team, Content Management, Site Operations and Project Management to meet/manage project deadlines and/or develop/implement process improvement solutions to address issues/opportunities.
  • Manage end-to-end production asset delivery handoff process with Creative and AEM campaign handoff process with the Digital Content Publishing team.
  • Manage the DAM, including, organizing, storing and retrieving rich media of .com marketing campaigns, with a focus on enhancing media library searchability and automating workflows.
  • Present final campaign layouts and demonstrate functionality of newly released components or enhancements to the Creative team & key stakeholders.  
  • Responsible for managing and editing pages based on cross-functional user review and implementing the feedback for each given project before go-live.
  • Partner with Project Management & direct Manager to raise any concerns about hitting project deadlines.
  • Responsible for ensuring a high-quality user experience on all Tiffany.com sites.


  • 3+ years of work experience in Ecommerce/ Website Operations/ Digital Marketing.
  • 2+ years of experience working with Web Content Management Systems (WCMS) and authoring tools, preferably Adobe Experience Manager (AEM).
  • Experience working in graphic design with impeccable attention to detail
  • 1+ years’ experience working with Digital Asset Management (DAM) platforms.
  • Experience with project management tools, preferably Wrike.
  • Ability to work in a fast-paced environment efficiently and effectively with minimum supervision.
  • Highly motivated and detail-oriented self-starter with excellent project management, communication, and interpersonal skills.
  • High-performing individual contributor and team contributor.  
  • Bachelor’s degree

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Employer: Tiffany & Co (@LVMH)
Location: New York, NY, USA
Posted Date: 31/03/2022
Expiry Date: 25/04/2022
Type: Full-Time
Categories: DAM Manager / User, Digital Marketing / Marketing Technology, Project Manager
Ref: DN-JB-760
Added by: DAM News Administrator
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