Digital Product Owner

This Product Owner positions supports the Online and Mobile Digital Banking platforms for Truist. The role partners with product managers, technology and design to delivery brand-defining experiences within our platforms. The position requires the ability to understand strategic impacts but concentrates on the day-to-day details in order to ensure tactical execution. They are a key resource in backlog management for the teams, working to translate features into user stories which can be implemented by their delivery scrum team.

Taking a holistic perspective, this position is responsible for delivering the experience across all related pieces within their assigned area of responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be assigned, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

• Lead delivery scrum team(s) on online and mobile banking platforms in Quarterly PI planning, sprint planning, and other agile ceremonies
• Align with product managers to clearly articulate product strategy to the delivery team
• Deliver new or enhanced digital banking products and services by working directly with technology, experience design, line of business, and operations partners
• Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities
• Triage critical issues and communicate with all concerned parties
• Serve as key contact to the development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use
• Partner with solution architects and other technical leads to ensure their solutions effectively address priorities while balancing client experience and technical integrity
• Facilitate sprint demos and provide final acceptance for completed user stories; ensuring that the story meets their user story acceptance criteria and otherwise its definition of done.
• Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.
• Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
• Five or more years of banking, financial services, digital, or other relevant work experience
• Three or more years of product, analysis, technology, and/or design experience
• Three or more years of leading cross functional teams
• Experience defining and delivering digital business initiatives to execute on a product roadmap
• Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps
• Ability to translate strategic plans into tactical daily actions for execution
• Ability to lead cross-functional teams without formal authority
• Comfortable managing concurrent projects in a fast-based, results-driven environment
• Comfortable with ambiguity, leading work autonomously, and making independent decisions
• Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues
• Excellent skills in presentation, facilitation, communication, and negotiation

Preferred Qualifications:

• Previous experience working in a Product Owner capacity for an Agile team(s)
• Proven track record of driven, results-oriented, problem-solving capabilities
• Willingness to do “whatever it takes” to deliver business value quickly
• Ability to work in a dynamic, constantly evolving business environment and manage multiple tasks
• Highly organized and detailed oriented
• Strong written, verbal and interpersonal skills
• Ability to build relationships with team and stakeholders
• Certified SAFe® Product Owner/Product Manager (or equivalent)

Visit Job Website