Digital Asset Specialist

The Digital Asset Specialist is who ALDI turns to for all digital matters. Not only will you oversee the day-to-day operations of our digital projects & assets, but you will also consult leaders, make recommendations, analyze and advise on marketing campaigns & so much more. This is the perfect role for a creative communicator looking to develop into a leader.
As part of our National Customer Interaction Services team, your goal is customer satisfaction. This exciting new role will connect you with a variety of different internal and external teams as you help guide the development of our Digital Asset Management system.  This hands-on position includes DAM structure and organization, metadata implementation and archival procedures with the opportunity to interact with our team on a global level. If you’re looking to grow your skills and your careers, choose more with ALDI.

This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 2 days per week (i.e., work remotely up to 2 days per week; work in-office at least 3 days per week)

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation.

• Provides consulting to direct leader for further development of Customer Interaction strategy.
• Collaborates with external and internal stakeholders to identify new areas of opportunity.
• Makes recommendations to video, photography, and marketing departments on processes to develop and improve the digital asset management system.
• Recommends process improvements for area of responsibility.
• Analyzes existing marketing campaign, agency partner/ third party and other Customer Interaction procedures continually, with the objective of driving simplicity and effectiveness.
• Uses internal and external digital, media and communications data to provide recommendations for action in assigned area of responsibility.
• Manages projects pertaining to agency partner relations, market research, analytics, digital media, marketing campaigns and content.
• Serves as a resource, providing cross-functional support to teams in the Customer Interaction department.
• Stays up to date on news and trends in assigned area of responsibility.
• Administers the day-to-day operations of a global enterprise-level Digital Asset Management system including developing workflows for asset ingestion, categorizing, permissions management, version control, delivery and archival.
• Onboards new users to the DAM and advise current users on best practices.
• Supports internal and external teams with time-sensitive digital asset requests.
• Coordinates teams to build infrastructure to address digital asset needs.
• Collaborates with team members and communicates relevant information to leadership.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.

Job Qualifications:

ALDI Acts Competencies:

Perform within ALDI Acts competencies as outlined below.

• Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and persistently overcomes obstacles to improve outputs.
• Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
• Focuses on Quality: Takes an efficient, analytical approach to solve problems or produce outputs in an accurate and timely manner. Ensures quality and accuracy of results.
• Manages and Supports Projects: Effectively plans, executes and supports project needs to support management and the larger ALDI business.
• Organizes and Executes with Accuracy: Leverages a systematic, efficient and organized approach while ensuring quality and accuracy of results.

Job-specific Competencies:

Knowledge/Skills/Abilities

• Gives attention to detail and follows instruction.
• Excellent verbal and written communication skills.
• Effective time management; maximizes productivity.
• Prepares written materials to meet purpose and audience.
• Develops and maintains positive relationships with internal and external parties.
• Proven ability to use insights and data to create recommendations.
• Possesses ability to ‘sell’ ideas/strategies to leadership.
• Knowledge of products and services of the company.
• Ability to thrive in a fast-paced work environment, consistently prioritizing, meeting deadlines and remaining calm under pressure.
• Full understanding of file-naming conventions, metadata schemes, and taxonomies as it pertains to the user experiences.
• Ability to work with minimal supervision.
• Excellent interpersonal skills with the ability to interact with on a technical and non-technical level with internal and external team members.
• Basic understanding of on-set photo production and workflows.

Education and Experience:

• Bachelor's Degree in Information Technology or a related field required.
• A minimum of 3-5 years of progressive experience in a digital asset management environment including cataloging, taxonomies and metadata implementation required.
• Familiarity with Adobe Creative Suite on a production level required.
• Knowledge of Adobe Experience Manager as a data management system required.
• Solid understanding of file transfer platforms including Box.com, WeTransfer and other various third-party vendors required.
• Or, a combination of education and experience providing equivalent knowledge.

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