In this GetApp.com blog entry, the authors discuss the need for SaaS vendors and buyers to carefully evaluate the available API options of the solution they produce or use:
“There are many reasons why clients want APIs and many reasons why vendors should offer them. Whether it’s for enabling channel partners and integrators to glue a set of apps to respond to their clients’ specific needs or for making it easier for clients to integrate a new SaaS app with their legacy applications, APIs are a must have. APIs can also be important in case a vendor goes bust or if you simply want to change providers, as they can ensure the data export capabilities to take the data out.” [Read More]
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