Senior Manager, Data Governance

The Senior Manager, Data Governance, will act as a data steward to provide governance, adoption and oversight over data mgt activities for the entire Rogers Bank (the “Bank”), a wholly-owned subsidiary of Rogers Communications Inc. The role is ideal for someone interested in joining an iconic Canadian brand with an entrepreneurial environment. Senior Manager, Data Governance, is responsible for implementing and monitoring data governance policy, standards, processes and procedures in collaboration with key internal stakeholders and external stakeholders across the Rogers Bank ecosystem.

How You’ll Succeed:

• Drive a culture of accountability, data integrity and fact-based decision making and contribute to enhanced operational efficiency by incorporating use of best practices, methodologies into change management processes
• Provide guidance to business on data governance and data management requirements to meet policy and standards and operationalize data governance capabilities at Rogers Bank
• Identify, prioritize, action and escalate any data governance and data management related risks within Rogers Bank.
• Develop and implement business-specific mechanisms (e.g. processes, procedures, metrics, etc.) required to execute and adhere to the Data Management Policy and all associated Standards.
• Improve / mature Data Governance and Data Management processes and practices within Rogers Bank.
• Develop key metrics & reporting and monitor the effectiveness of data governance.
• Lead the development of communication and training plans around the awareness and adoption of data governance and the data policy.
• Responsible for data related risk management activities, regulatory and audit findings and support the review and provide input into management response letters and remediation plans.
• Engage the appropriate stakeholders (e.g.Business Data Owners, Business Data SMEs, Data Managers, Data Stewards) required to support any matters or processes related to data under their Stewardship.

We need someone who can…

• Engage partners – understand the business and anticipate needs; collaborate well
• Lead a team – always teach, share, grow and develop, while driving results and making work fun
• Deliver quality – steer robust and meaningful outputs, with agility and attention to detail
• Interrogate the status quo – challenge old habits, ask why, and find a better way
• Influence and drive change – secure alignment across teams and leadership to ensure we are focusing on the right things, the right way
• Strong project management and change management skills

What you'll bring:

• 5+ years demonstrated experience in Data Governance, Data Management or Data Analytics area
• Post-secondary education, bachelor or masters degree, certifications in Data Management, Data Governance or Data Analytics/Big Data  
• Certification or expertise in Data Governance tools like Collibra, Informatica
• Relevant industry experience in either banking, payment cards, retail, technology or consumer-facing industries; experience in Financial Services a plus.
• Broad and deep understanding of Data Architecture and Solution Design, Data Management Tools and their relevance to Data Governance.
• Strong understanding of the data lifecycle, business metadata, data lineage, data quality, and issue remediation.
• Must be able to gather requirements using interviews, document analysis, workshops, business process descriptions, use cases, scenarios and business analysis.
• Proven ability to design, and execute, change management programs that improve business adoption.
• Experience in project planning and execution, including scoping, budgeting, and risk / issue management
• Consultative leadership mindset, analytical, and thrive at and enjoy problem-solving
• Strong verbal & written communication skills, able to convey complex ideas with ease

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