Manager, Multimedia Marketing Operations

The Manager of Multimedia Marketing Operations is a dynamic individual with a passion for operational excellence, strong project management skills, and the ability to thrive in a fast-paced, collaborative environment. The ideal candidate will possess a blend of strategic thinking, analytical prowess, and effective communication skills to drive the success of Goodwin's Multimedia Marketing operations.

This role will streamline Multimedia operations and project execution, optimize resource allocation, and cultivate cross-functional collaboration to strengthen stakeholder satisfaction. By consolidating operations, project management, and multimedia production responsibilities, this role will enhance efficiency and enable Goodwin to respond quickly with impactful, media-rich content.

What You Will Do:

• Competitive Advantage: Speed and enhanced collaboration will differentiate Goodwin from competitors.
• Stakeholder Satisfaction: Operational management ensures strategic alignment and offers insights into project development, increasing stakeholder satisfaction.
• Resource Optimization: Review and optimize resource allocation to focus on creating engaging content.
• Data-Driven Decision Making: Advance data-driven decision-making for focused decision-making with measurable results.
• Efficient Project Execution: Streamline project intake, processes, and task tracking to reduce delays and improve efficiency.

Operations:

• Manage knowledge repository for processes, tools, and team best practices.
• Manage production calendar, facility usage, and equipment availability.
• Capture and structure data for insightful reports.
• Formulate data management workflows and policies.
• Build out DAM functionality with Box (or other platform)
• Engage with team members to describe risk appetite and identify data loss risks.
• Provide resourcing data regarding labor resources usage and availability.

Project Management:

• Turnkey request intake/traffic manager
• Meeting support, project kickoffs, cross-functional alignment
• Tier 1 project management: plan, execute, monitor, close projects.
• Define and communicate objectives, scope, deliverables, timeline.
• Integrate cross-team processes, identify bottlenecks, and brainstorm solutions.
• Identify key project stakeholders and formulate communications strategy.
• Provide technical support for project management tool, Workfront.

Multimedia Production:

• Occasional assistance with Multimedia productions
• On-set and remote support
• Some travel required.

Who You Are:

• Minimum of 5 years of experience in operations management, project management, or a related field within a multimedia marketing or creative environment.
• Demonstrated success in streamlining project execution, optimizing resource allocation, and fostering cross-functional collaboration.

Project Management Expertise:

• Strong project management skills with a track record of effectively managing projects from initiation to closure.
• Experience in defining project objectives, scope, deliverables, and timelines, and ensuring their successful execution.
• Proficiency in project management tools such as Workfront or similar platforms.

Operational Excellence:

• Experience in managing knowledge repositories, production calendars, and equipment availability.
• Demonstrated ability to formulate data management workflows and policies to optimize operational efficiency.
• Familiarity with digital asset management (DAM) systems and their implementation, preferably with Box or similar platforms.

Analytical Skills:

• Proficiency in data analysis and reporting to inform decision-making and drive continuous improvement.
• Ability to capture and structure data for insightful reports, providing valuable insights into resource utilization and project performance.

Communication and Stakeholder Management:

• Excellent communication skills with the ability to effectively engage with stakeholders at all levels.
• Experience in identifying key project stakeholders and formulating communication strategies to ensure their engagement and satisfaction.
• Ability to provide technical support and guidance to team members, fostering a collaborative and supportive work environment.

Multimedia Production Knowledge:

• Familiarity with multimedia production processes and workflows.
• Ability to provide occasional assistance with multimedia productions, both on-set and remotely.
• Willingness to travel as required for project needs.

Education:

• Bachelor's degree in business administration, Marketing, Communications, or a related field.
  

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