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Specialist, Digital Asset Management

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PetSmart Expired
Phoenix, AZ, USA

About the Job

We are a small, fast-paced internal Creative Team who aims to be a highly strategic and innovative group that consistently demonstrates leadership and innovation in our work.

We strive to gain the trust and respect of our business partners through our ability to deliver exceptional results, with a focus on speed, agility, and collaboration.

Our goal is to evolve into a revered in-house resource for our clients, providing them with cutting-edge solutions that drive exceptional results and leave a lasting impact on their business and our pet parents. We have a vision to ultimately aspire to be a driving force in the industry, setting the standard for excellence and inspiring others to follow our lead.

You work with passion and energy. The Digital Asset Specialist is detail oriented, able to work in a very fast paced environment, while maintaining rigorous standards. You have great knowledge of digital asset management (DAM) or records management. You are comfortable working with ambiguity, organizing information, and being a resource for DAM e-commerce workflows.

You are quick on your feet and a proactive self-starter. You’re able to juggle multiple priorities at once. You are a go-getter that recognizes where challenges exist and you don’t wait to be told to fix it, you proactively solve problems, and keep partners continually in the loop.

You're a highly collaborative team player who is always coming up with solutions. You love improving on process workflows and you’re always looking to do more in new and innovative ways while maintaining high standards of yourself. You can negotiate timelines to enable the delivery of assets through the correct omni-channels.

You welcome constructive criticism with a growth mindset, always seeking to improve yourself and how we work. You adapt quickly with a positive attitude while working cohesively with the team.

You work through a strategic and critical thinking filter.  Has the ability to be flexible while remaining firm on enforcing standards when needed. You can keep calm under pressure while supporting multiple partners with competing interests.

A clear communicator, with excellent written and verbal communication skills. Can explain best practices in a concise and professional manner.

You are incredibly organized. You juggle and multi-task with the best of them. Are accountable for your work and have ownership of the outcomes. You catch on quick and understand objectives and how to prioritize them. Extremely detail orientated with the ability to focus on the details within large data sets. Comfortable working with metadata and schemas.

You’re comfortable working in a complex DAM eco-system that includes multiple systems. You have a general knowledge of the Adobe Creative Suite and can easily navigate Mac OS.  Experience working with product information management (PIM) systems, project management, and or dynamic media systems is highly desirable.

You love pets! You’d do anything for pets and pet parents. You want PetSmart to thrive and you’ll do what it takes with great enthusiasm for the business.

Who do you report to?

Digital Asset Manager


  • Excellent communication skills to collaborate with internal partners and external vendors.
  • Manages the workflow of all product images and videos for website publication.
  • Traffics images from submission to publication on the PetSmart website.
  • Vets vendor product assets for image and video standards.
  • Responsible for identifying, organizing, and uploading for all product images to the DAM and Dynamic Media systems.
  • Verifies and attributes metadata to assets.
  • Assists Digital Asset Manager developing new asset management processes to increase efficiency.
  • Assists Digital Asset Manager with trainings for internal and external partners on DAM best practices.
  • Assists Digital Asset Manager in DAM projects as necessary.
  • Supports user questions and triages issues as needed.
Required Skills and Experience

  • 2+ years of working within a creative/photography department, or agency experience.
  • Degree in librarianship, informatics, data science or comparable experience.
  • Comfortable working with and implementing metadata standards and taxonomies.
  • Basic level of understanding of Mac OS, Adobe Creative Suite, and DAM systems.
  • Background in developing process improvements.
  • Experience in record management, digital asset management, or cataloging.
  • Experience with Canto Cloud, Adobe Dynamic Media Classic (Scene7), and Product Information Management systems a plus.
  • Experience working in a retail creative environment a plus.
  • Knowledge of the digital shelf and E-commerce a plus.Location:
  • Must reside in the Phoenix Metro area

Visit Job Website

Employer: PetSmart (@LifeatPetSmart)
Location: Phoenix, AZ, USA
Posted Date: 07/03/2024
Expiry Date: 01/04/2024
Type: Full-Time
Categories: DAM Manager / User
Ref: DN-JB-1694
Added by: DAM News Administrator
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