Senior Manager, Content Platforms

**This position will be Remote, but with a preference for candidates in the US or in Glasgow, UK***

The Global Marketing team brings to life the unique promise of Hilton's portfolio of brands by defining, creating, and delivering exceptional multi-channel marketing campaigns designed to drive business results.

What will I be doing?

As Senior Manager, Content Platforms at Hilton, you will set the strategy for, and lead, the Content Platforms function, with overall responsibility for our content technology ecosystem, including CMS, MAM, DAM, and associated workflow tools. You will be responsible for ensuring alignment between the Content Platforms team and the content authoring community, ensuring our content ecosystem is developed in line with broader enterprise goals and objectives. You will be a strategic problem solver who ensures that all content and product initiatives are appropriately resourced and prioritized.

More specifically, you will:

• Lead, direct and set the strategy for the Content Platforms team ensuring effective collaboration and alignment
• Advocate for the Content Platforms team across the organization, ensuring a guest-first mentality when developing or improving our content capabilities
• Engage with the cross-disciplinary content community at Hilton and keep up to date with industry changes
• Collaborate proactively and constructively with partners and leaders across the Marketing, Customer and Technology organizations to resource teams, resolve problems and develop future projects and initiatives
• Ensure alignment of team output to broader enterprise goals and objectives, and intended outcomes for each project or initiative
• Serve as the subject matter expert for our digital content ecosystem
• Build and develop the organization through talent reviews, succession planning, and career development plans while managing financials for the function
• Work with senior management and other peers for strategy development planning
• Facilitate goal-level creation for the broader function and work with managers to ensure goals cascade to all Team Members
• Conduct regular, productive performance reviews and ensure continuous feedback throughout the team

What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

• Exceptional verbal, visual, and written communicator who will communicate and influence effectively at all levels
• High level operating model design including case development and resourcing strategies
• Development of detailed implementation roadmaps, financial planning and project reporting
• Take a practical approach to solving problems and gain agreement, while analyzing complex problems to deliver practical and scalable solutions
• Skilled at facilitating and encouraging collaboration among team members
• Understand performance management and goal-setting with a demonstrated track record of team leadership within a large scale, fast paced environment
• Ability to prioritize multiple projects at once
• Adept at quickly understanding new businesses, operations, and process flows and able to find opportunities to improve efficiency

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Six (6) years of professional experience
• Three (3) years of proven experience in a managerial role – preferably within a content or related technology role

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• Five (5) years of experience in a related content position
• Three (3) years of experience in a content leadership position
• Willingness to travel, as the need arises
• Experience with JIRA and Confluence

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