Senior Manager, Content Asset Management
T-Mobile Expired |
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Kansas / Texas / Washington, USA |
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The Sr Manager, Content Asset Management will lead a team that supports the creative development process by managing brand, campaign and partner assets. This team of experts of asset/media management – source assets, production media, completed projects, etc. and ensure handoff is thorough, complete, and correct, organize and store within a centralized system (DAM/server), and, ultimately, share with all marketing channels. As Sr Manager, you will not only lead the team and its function, but also work closely with Sr Leadership to develop strategies that support the organizational goals. This person will think big picture for the team and our eDAM and ensure we successfully transition to keep up with the digital needs of the company that will ultimately increase efficiency in the way we work.
The ideal candidate establishes standard methodologies, is an innovation-seeker, and – most importantly – can lead change initiatives and implement solutions that benefit teams cross-functionally, both internal and external to T-Mobile. As a member of the Content Asset Management team (CAM), you believe rock-solid process, rigor and innovative tools/technology are critical to making creative operations workflows more streamlined and time- and cost-efficient; you must operate according to, evangelize and constantly improve this CAM way of working.
This role requires a balance of left brain logic and analysis, with right brain creativity and intuition since you’ll need to interpret ambiguous/incomplete information or break down a complex challenge into a plan of action – then coach teams towards fulfilling a common goal. While CAM is not responsible for creating content, we are a critical partner for creative teams. You’ll be expected to actively, and sometimes proactively, engage with and support teams through all phases of creative development – from kickoff to project wrap.
In addition to working with colleagues in T-Studios, you will build relationships across the T-Mobile enterprise, as well as with the external agencies and partners that support key marketing objectives and video/photo productions. This role engages with people of varied titles/roles and teams that focus on different creative outputs – from those that create television commercials to teams that are responsible for internal employee communications – so anticipate variety in what you work on day-to-day.
Job Responsibilities:
The ideal candidate establishes standard methodologies, is an innovation-seeker, and – most importantly – can lead change initiatives and implement solutions that benefit teams cross-functionally, both internal and external to T-Mobile. As a member of the Content Asset Management team (CAM), you believe rock-solid process, rigor and innovative tools/technology are critical to making creative operations workflows more streamlined and time- and cost-efficient; you must operate according to, evangelize and constantly improve this CAM way of working.
This role requires a balance of left brain logic and analysis, with right brain creativity and intuition since you’ll need to interpret ambiguous/incomplete information or break down a complex challenge into a plan of action – then coach teams towards fulfilling a common goal. While CAM is not responsible for creating content, we are a critical partner for creative teams. You’ll be expected to actively, and sometimes proactively, engage with and support teams through all phases of creative development – from kickoff to project wrap.
In addition to working with colleagues in T-Studios, you will build relationships across the T-Mobile enterprise, as well as with the external agencies and partners that support key marketing objectives and video/photo productions. This role engages with people of varied titles/roles and teams that focus on different creative outputs – from those that create television commercials to teams that are responsible for internal employee communications – so anticipate variety in what you work on day-to-day.
Job Responsibilities:
- Lead and support a team of Content Asset Managers. Mentor, empower and foster critical thinking. Help overcome hurdles to success. Seek additional resources/tools and, when necessary, present a business case/rationale.
- Support major launches and LOB campaigns by resourcing a team, assigning roles and responsibilities, delegating tasks and ensuring milestones/deadlines are met.
- Asset/media management expert that works with CAM teammates, colleagues in T-Studios and across the enterprise, and agency teams to advise on Content Asset Management standard methodologies, processes and technologies.
- Communications, coordination and end-user support.
- Also responsible for other Duties/Projects as assigned by business management as needed.
- Bachelor's Degree (Required)
- Master's/Advanced Degree (Preferred)
- 7-10 Years Experience organizing and managing large sets of assets across an ecosystem of tools linked to a DAM, and fulfilling asset requests in a fast-paced, fast paced creative environment.
- 7-10 Years Developed and implemented asset/media management or creative operations processes and policies; and worked to ensure compliance.
- 7-10 Years Well versed in the creative development process and stages of full-scale video/photo productions. Have awareness of when asset-related landmarks need to be addressed.
- 7-10 Years Familiarity with Business Affairs principles – most importantly, licensing, clearances and usage rights and their impact on the production and/or creative development process.
- Adobe Creative Suite - Familiarity with the basic suite of photo, video, and design tools in order to assess asset quality and perform daily tasks.
- Mentorship - You are an authoritative source of information about Content Asset Management and enjoy sharing that knowledge with others.
- Change Management - Implement and rollout changes – both big and small – to processes, workflows and systems.
- Obsessed with Process - You are not satisfied with the status quo if there is a better way of doing things. Identify efficiencies to simplify and streamline creative operations processes – and lead a team to implement new solutions.
- Solutions-oriented attitude - An answer should rarely end with “no, we can’t” – think creatively and proactively and draw-up a plan B and C.
- Standout Colleague - When necessary, dive-in to help teammates. Keep in mind that successes are a reflection of the whole team, and so are improvement opportunities – so it’s important to have each other’s backs.
- Critical-Thinker and Investigative - Don’t be an order-taker, be inquisitive and ask follow-up questions to truly understand a request or question. Find answers with minimal to no guidance.