Senior DAM Consultant

Senior DAM Consultant

Type: Full Time Department: Strategy & ImplementationKey Responsibilities:

Supported by the Strategy & Implementation Practice Leads, you will support the creation, adaptation,coordination, and delivery of MarTech projects.

You will be in close communication with a wide variety of key stakeholders, including (the client) globaland local brand teams, key in-market representatives, global and local creative and production agencies,as well as the wider teams working to support the global rollouts. While at times you may or may nothave supervisory responsibility, you will have to work through many others in the organization tosucceed.

Consultants play a key role in ensuring projects meet objectives on time and on budget byunderstanding the current client landscape and project parameters, creating stakeholder buy-in, andincreasing employee adoption. You will work closely with our existing operational support, migrationand production teams. You will liaise directly with the client, often acting as a single point of contact fordeliverables and will report directly to the Strategy & Implementation Lead for North America. This isfull time position with standard Eastern Time Zone working hours.

Actions:

Leverage understanding of client’s business issues, industries, competitors, etc. as well as the

experience of the wider team to help clients articulate their needs and help propose solutions,

Deliver on billable consultancy projects for global clients & accounts. This may include

facilitating workshops & stakeholder interviews or carrying out traditional business analysis

tasks dependent on engagement.

Taking responsibility for the creation, or contributing to consulting outputs such as proposals,

roadmaps, requirements, process maps or related project documentation

Use data modeling practices to analyze your findings and create suggestions for strategic and

operational improvements and changes,

Identify the processes and information technology optimizations required to introduce your

recommendations,

Articulate the benefits of your recommendations across departments and help to address any

uncertainty and concern,

Ensure plans are made and processes are created to evaluate the impact of the changes made,

including taking responsibility for overseeing and reporting on this evaluation,

Apply change management best practices to create a strategy to support adoption of the

changes required by a project or initiative,

Create actionable deliverables for the five change management levers: communications plan,

sponsor roadmap, coaching plan, training plan, resistance management plan,

Conduct impact analyses, assess change readiness and identify key stakeholders,

Engage in Brand-specific “As-Is” and “To Be” Process Mapping with Key Brand Agency Partners

Evaluate and ensure user readiness and identify and manage anticipated resistance.

Experience:

Authenticity – Being present, honest and sincere goes a long way.

Compassion – Doing the right thing means driving connection within our community and caring

for one another.

Focus on Service – Roll up those sleeves and tackle every problem with a can-do attitude.

Remember, help will always be offered!

Providing the Right Resources – Always find a way, you are incredibly capable.

Earn Trust – We value consistency, reliability, accountability and constantly striving to be

inclusive and diverse.

Take Ownership – It’s important to approach your work with a sense of urgency and

responsibility, we recognize that we must meet obligations and focus on positive outcomes.

Partnership – Collaboration, respecting one another and aligning on your roles and

responsibilities are a must.

Creative Thinking – Last but not least, the willingness to learn and enjoyment of the problem-

solving process are vital for our mission.

Skills:

Intermediate to advanced Microsoft Office skills, (Excel, Word, Power Point)

Excellent verbal and written skills

Rigorous attention to detail

Ability to multi-task while being productive

Work independently as well as within your team

Strong presentation skills

Knowledge of creative file formats

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