Product Information Management Specialist (eCommerce)
Danaher / Leica Microsystems Expired |
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Wetzlar, Germany / Deerfield, IL, USA |
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PIM Specialist
Come join our diverse, high performing Digital Marketing team! We are part of a global Marketing organization whose mission is to enable customers to make informed decisions by engaging them with RELEVANT content delivered WHERE they are, WHEN they need it. Our global Digital Marketing team architects well-crafted, customer-centric content strategies, social media initiatives and email marketing campaigns that support the customer’s buying journey and convert digital visitors into loyal customers. We are digital transformation agents, structuring data and enabling processes to personalize experiences and enable commerce for customers. The PIM Specialist will drive implementation and sustainment of structured product data within the Product Information Management system (PIM), enabling the best possible digital customer experience.
YOUR RESPONSIBILITIES
Come join our diverse, high performing Digital Marketing team! We are part of a global Marketing organization whose mission is to enable customers to make informed decisions by engaging them with RELEVANT content delivered WHERE they are, WHEN they need it. Our global Digital Marketing team architects well-crafted, customer-centric content strategies, social media initiatives and email marketing campaigns that support the customer’s buying journey and convert digital visitors into loyal customers. We are digital transformation agents, structuring data and enabling processes to personalize experiences and enable commerce for customers. The PIM Specialist will drive implementation and sustainment of structured product data within the Product Information Management system (PIM), enabling the best possible digital customer experience.
YOUR RESPONSIBILITIES
- Lead initiatives to onboard product content into the Product Information Management system (PIM), collaborating with product management and marketing teams.
- Collaborate with stakeholders to complete and migrate the required product data, technical specifications, marketing data and digital assets into PIM and related systems such as Digital Asset Management system (DAM) and Content Management System (CMS).
- Manage catalog syndication to external partners, key accounts, eMarketplaces, online web shops.
- Support innovation initiatives to improve the digital customer experience, implementing required changes in PIM.
- Monitor and report on key performance metrics, data issue resolution, and PIM content syndication.
- Oversee governance, business processes, applications, data integrations and technology needed.
- Perform system administration of PIM including enabling/disabling users, assigning/creating/maintaining security roles, creating /maintaining product attributes/hierarchies/relationships, creating and managing business rules, processes and workflows, supporting and training business users, working with software vendor to resolve reported issues, and monitoring system performance.
- Bachelor's degree, preference in Computer or Information Science; or equivalent experience.
- 5+ years of relevant experience in digital marketing, eCommerce, information technology, data analytics or a similar field.
- Experience with product information management (PIM) systems or similar data management systems. Experience and strong knowledge with inRiver PIM preferred.
- Proven project management skills and experience working with cross-functional teams that include Product Management, Marketing, Engineering and/or IT.
- Aptitude for setting a clear vision and executing stated initiatives. Ability to balance competing priorities and acutely manage trade-offs. Great attention to detail with ability to see the big picture.
- Strong analytical skills and familiarity with data models, structures, and relational database concepts.
- Experience and knowledge of commerce tools (i.e. Intershop), Search platforms (i.e. Coveo), Content Management Systems (i.e. Adobe Experience Manager), Enterprise Resource Planning Systems (i.e. SAP), Customer Relationship Management systems (i.e. Salesforce) a plus.