Platform Product Owner- Digital Content Delivery

We are seeking a product owner to lead technical and engineering roadmaps for products managed under the digital experience platform group. Products supported include content management systems (CMS), digital asset management systems (DAM), and headless content delivery platforms (Next.js). The role will lead an engineering pod focused on full stack development, including backend Node.js servers and frontend Next.js and React applications. The team supports marketing partners that utilize the platform to create and deliver rendered content to various digital channels.

Digital experience platform product owners work directly with business, marketing, technology, and analytics partners to define solutions and roadmaps. The product owner will help synthesize stakeholder needs into a technical delivery roadmap. They will then lead the daily team activities to support delivery and manage the sprints, reviews, and update stakeholders. The teams that product owners manage are typically made up of scrum masters, engineers, software architects, designers, and testers. Ultimately, the product owner is the voice of the customer, both internal and external, ensuring that the roadmaps increase internal capabilities so that the business can deliver the best customer experiences.

The Product Owner will collaborate with business, technology, and analytics partners to prioritize, enhance, and deliver new features from ideation through production in an Agile environment, ensuring key outcomes and goals are met. This individual will be responsible for defining, developing, and leading the implementation of product roadmaps and capabilities to support business and customer needs.

Job Responsibilities

• Product engineering strategy: lead the development of technical roadmaps to ensure cross-functional execution of user focused systems and solutions.
• Cross-Functional Collaboration: lead the coordination of various dependent teams – marketing ops, technology, data, platform – to deliver best-in-class customer digital experiences.
• Continuous Improvement: continuously present opportunities to assess and improve software platforms and user workflows to drive efficiency and flexibility when creating and delivering content to digital channels.
• Insights, Trends, and Research: conduct research and analysis on evolving marketing technology standards related to the Martech products and present emerging/best-practices to influence roadmaps.
• User Experience: champion the user experience, ensuring controls and data architecture are intuitive, user-friendly, and deliver expected outcomes to customers.
• Metrics and Analysis: define key performance indicators (KPIs) and analyze product metrics to measure success and drive continuous improvement (e.g., efficiency, platform capabilities, and server SLAs). Take actions to address any issues or opportunities for improvement, refining roadmaps as the data dictates. Transform customer insights into actionable strategies.
• Regulatory Compliance: support cross-functional teams to ensure that platform content complies with relevant accessibility and privacy standards.
• Stakeholder Communication: communicate product plans, progress, and results to executive leadership, stakeholders, and cross-functional teams.   
• Workflow and Project Leadership: ensure pod mobilization plans, refinement of stories and dependencies, and alignment between various pod roadmaps. Provide oversight to ensure alignment with Agile/Scrum practices.

Qualifications:

• Bachelor’s degree in a field such as business, marketing, design, data science, computer science, engineering, product management, or other related field.
• 8-10 years of experience in marketing technology, digital product management, digital ad operations, digital channels management, or customer experience delivery/design for marketing or products.
• Preferred experience with MarTech technologies such as Aprimo DAM, OpenText CMS, or other headless CMS platforms.
• Preferred experience with mobile app development, Figma design, and javascript technologies such as Node.js, Next.js, and React
• Proven track record of delivering collaborative projects in a fast-paced environment.
• Strong leadership and communication skills with the ability to influence and collaborate effectively across functions and levels of the organization. Ability to circumvent roadblocks.
• Understanding of product management methodologies, including Agile, Scrum, and Lean.
• Experience with product management tools such as JIRA and Confluence.
• Experience with human-centered design ideation and methodologies.
• Analytical mindset with the ability to use quantitative and qualitative data to make informed decisions and drive product improvements.
• Passion for technology and innovation, with a desire to continuously research and learn new technologies. Customer-centric approach to product development and problem-solving.
• Experience managing development teams with a mix of engineering skillsets and understanding of technical and business level requirements.
• Comfortable with ambiguity and hungry to learn and tackle new challenges.

Visit Job Website