PIM & DAM Specialist

The PIM and DAM Specialist will be responsible for efficiently managing and optimizing our product data and digital assets. This pivotal role involves overseeing the organization, storage, and distribution of digital content, ensuring data accuracy and consistency across various platforms. The specialist will collaborate closely with cross-functional teams to streamline processes and implement best practices. Additionally, this role supports our marketing and sales teams by aligning product information with business objectives, enabling them to effectively promote and sell our products. With a keen eye for detail, the specialist will also analyze data trends and offer insights to drive improvements in our digital asset management strategies. The responsibilities of this position include:

Responsibilities:

• Act as a super user and the main point of contact for all internal PIM users across various departments, including product marketing, sales, and IT. Provide user training and support.
• Collaborate closely with e-commerce sales teams to ensure alignment with downstream channel requirements.
• Manage the collection, maintenance, and distribution of product data for several categories of hardware and home improvement products.
• Ensure the accuracy and consistency of product information across all digital platforms and channels.
• Own the uploading of digital assets across PIM and DAM platforms, ensuring the integrity and accuracy of metadata throughout the process.
• Maintain and update product data feeds for third-party website integrations.
• Develop and implement best practices for data governance to maintain high data integrity.
• Conduct regular audits and quality checks of product data and digital assets.
• Manage the translation of product marketing content and manage the distribution of the translated materials.
• Facilitate communication between departments to streamline processes and ensure timely updates.
• Work with IT to implement and update data mapping and improve internal processes.
• Lead process improvement and innovation initiatives in data management workflows.
• Drive the lifecycle of digital assets to effectively support marketing and sales initiatives.

Desired Skills and Experience

• Bachelor's degree in Business, Marketing, Information Technology, or a related discipline.
• At least 3 years of experience in product information management (PIM), digital asset management (DAM), or similar SaaS environments, ideally within the hardware and home improvement industry.
• Expertise with systems such as inriver, WebDam, and Acquia; experience in product categorization, taxonomy, and metadata management; adept at data manipulation using Excel.
• Knowledge of e-commerce best practices for product display pages.
• Exceptional project and time management skills, capable of handling multiple projects simultaneously.
• Strong problem-solving skills, keen attention to detail, and the ability to collaborate effectively with cross-functional teams.
• Excellent communication skills and adaptability to change.

Leadership Traits

• Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily.
• Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything.
• Strategic Agility:  See ahead clearly and can anticipate future consequences and trends.  Is future oriented and offers broad knowledge and perspective.  Can scenario plan possibilities and outcomes.   
• Leadership:  Provides the essential critical thinking to determine the necessary approaches to get things done.  Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace.
• Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market.
• Action Oriented:  Enjoys working hard and is full of energy, steadfastly pushing self and other for results.  Can be counted on to exceed goals successfully and is consistently a top performer.
• Effective project management skills
• Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills.  Is clear, concise and persuasive.  Experience creating and presenting business proposals, handling objections and overcoming obstacles
• Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment
• Self-motivated and proactive individual who strives for excellence and continuous improvement.
• Cross functional leadership and team work.  Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team.
• Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner.
• Must have a can-do attitude and the desire to go above and beyond in all you do!

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