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Lead, Archives Management

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Mastercard Expired
Toronto, Canada


Reporting to the Senior Director, Corporate History and Board Communications, the Lead Archives Management will be responsible for the preservation, management, curation, and access to the Mastercard Foundation archive and all documents and materials that are of enduring and historical value to the Foundation. The Lead undertakes the development and implementation of the archive’s policies and procedures, ensuring staff training and compliance with all protocols.

S/he will Lead supports the Foundation’s mission to enhance the visibility, discovery, and preservation of historical materials by overseeing the development and curation of a rich historical archives repository according to standards that ensure that historical content is accessible, understandable, engaging, and safe over time and beyond the limits of technical obsolescence.


  • Lead the development and implementation of a historical preservation plan, resulting in the creation and completion of a secure archive that is applicable to both physical and digital materials and is globally accessible to all internal audiences.
  • Identify internal stakeholder needs and recommend archival policies and procedures that fill gaps and respond to stakeholder priorities.
  • Develop training modules and provide outreach, training, and mentoring of staff regarding identification and usage of archival materials.
  • Monitor usage and uptake and provide activity metrics and reports. Identify and trouble-shoot issues and implement practical solutions to challenges.
  • Ensure historical story-telling content and materials are accessible and promote and encourage the use and sharing with internal and external audiences.
  • Assess systems and processes to identify and recommend improvements based on the changing needs of the Foundation.
  • Understand the systems and organizational context within which historical materials originate.
  • Establish curation criteria (topics, themes, context) in a manner that promotes meaningful engagement and insights.
  • Establish standards and practices for content processing organization, description, labelling, preservation, access, and quality control.
  • Leverage the skills, knowledge, and expertise of key stakeholders (program officers, information and knowledge managers, developers, and systems administrators) to add value to and ensure continued relevance of content.
  • Manage the flow of historical content into the repository, through evaluation, description, preservation, and curation.
  • Maintain effective communication and collaborative relationships with key stakeholders, including Public Affairs & Communications, Knowledge Management, and Senior Leadership.
  • Collaborate with, and support the work of, Knowledge Management in aligning archival management practices with that of the Enterprise Library and records management.
  • Build and develop an effective and motivated team of archivists, undertaking performance reviews, coaching/mentoring, and ongoing feedback.

  • University degree in Archives, Library Sciences, or related field with formal training in archives management and preservation or commensurate experience.
  • Minimum 10 years full-time related experience, including experience in building an archival system, preferably in a non-profit organization.
  • Demonstrated proficiency in using complex data management tools, and experience with digital asset management systems.
  • Broad knowledge of archival processing, digital preservation, and records management theories and practices, as well as in principles of information retrieval, categorization, and organization.
  • Strong strategic thinking skills with the ability to anticipate information needs, priorities, and potential push-back. Ability to collaboratively reach win-win resolution to roadblocks.
  • Ability to motivate, coach, and mentor a team to ensure annual performance goals are met.
  • Exceptional interpersonal skills with an ability to collaborate with established knowledge management professionals and department leaders.
  • High level of professional integrity and commitment to the Mastercard Foundation vision, values, and strategy.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
  • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
  • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.

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Employer: Mastercard (@Mastercard)
Location: Toronto, Canada
Posted Date: 29/02/2024
Expiry Date: 04/03/2024
Type: Full-Time
Categories: Librarian / Information Professional / Archivist
Ref: DN-JB-1691
Added by: DAM News Administrator
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