Digital Specialist, Product Information Management

Owens Corning (OC) Roofing is on a mission: to dominate the digital landscape of residential roofing. We are achieving this by making our products and systems easily accessible and attractive to distributors, home centers, and e-commerce customers.

As our Product Information Specialist, you will be a key enabler for our Product Information Management (PIM) and Digital Asset Management (DAM) systems, ensuring the data is accurate, up-to-date, and readily available. You will partner with teams across the company to streamline processes, improve data quality, and ultimately, drive sales and customer satisfaction.

In short, you will be the data maestro, crafting a seamless digital experience that makes doing business with Owens Corning a breeze.

• Products Supported: All Roofing Products
• Primary Targets:  Roofing Distributor and Home Centers Customers
• Reports to: Digital Customer Lead, Roofing
• Working model: Hybrid, with Tuesday, Wednesday, and Thursday in the office

JOB RESPONSIBILITIES

• Fuel data-driven growth: Manage OC roofing data using relevant systems to drive accurate syndication and sales.
• Streamline workflows, unlock efficiencies: Optimize PIM/DAM processes, empowering teams to achieve data excellence.
• Elevate data quality, elevate customer experience: Partner across internal OC departments to ensure data integrity, leading to satisfied customers.
• Demystify PIM, empower knowledge: Develop clear documentation and foster a data-savvy organization.
• Become the content health guardian: Identify and eliminate data gaps, ensuring content that shines.
• Architect winning product hierarchies: Build structures that support successful launches and business expansion.
• Conquer complex PIM projects: Lend your expertise to large customer and enterprise data initiatives, driving success.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor's degree in business or related field, or equivalent experience.
• PIM Master: 3+ years of using/applying PIM software, ensuring data accuracy and smooth syndication.
• Business Translator: 2+ years in a role understanding and translating business needs into technical solutions.
• Problem solver extraordinaire: Adept at streamlining workflows and business processes, detecting, and resolving issues with the aid of PIM/MDM/DAM or CMS tools.
• Travel adventurer (optional): Up to 10% travel.

EXPERIENCE:

• Preferred experience (2+ years) with managing data through platforms like StiboSTEP
• Experienced in launching new systems and data governance initiatives.
• Proven track record of delivering successful digital and marketing campaigns within a complex organization.
• Experience with navigating and driving adoption of new initiatives.
• Practiced in managing products in the data systems of Lowes, THD, Menards, or other retail customer data systems.
• Comfortable working with platforms like Jira, Confluence, and Power BI.
• Experience with agile development methodologies (preferred).

KNOWLEDGE, SKILLS & ABILITIES:

• Comfortable navigating new platforms and adapting to changing landscapes.
• Skilled in collaborating with diverse teams, including 3rd parties, agencies, and developers.
• Highly detail-oriented and results-driven.
• Utilization of analytics to uncover insights and optimize digital products.
• Strong customer focus, understanding how to create value through service.
• Proactive communicator, able to manage stakeholder expectations effectively.
• Solid understanding of products, digital assets, content, and related business processes.
• Strong multi-tasking and project management skills.
• Effective communication between technical and non-technical audiences.
• Working knowledge of product data management on Home centers or digital marketplace (preferred).
• Highly ethical and committed to doing the right thing for all stakeholders.

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