Digital Content Manager
Acosta Expired |
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Dallas, TX, USA |
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DESCRIPTION
You will report directly to the Director of Digital Content Services. Assisting the director in representing Food Service manufacturers across the Food Service Distribution community and will be responsible for managing the workload of the Content Syndication team.
You will lead all efforts to establish standardized processes and ways of working that will allow the team to efficiently manage all client projects. In addition, you will be responsible for identifying opportunities for improvement between internal/external business partners. Owning the direct relationship with key clients and manage the assignment of other client relationships across the team.
RESPONSIBILITIES
You will own the content management and syndication process for Food Service clients:
Education Requirements:
You will report directly to the Director of Digital Content Services. Assisting the director in representing Food Service manufacturers across the Food Service Distribution community and will be responsible for managing the workload of the Content Syndication team.
You will lead all efforts to establish standardized processes and ways of working that will allow the team to efficiently manage all client projects. In addition, you will be responsible for identifying opportunities for improvement between internal/external business partners. Owning the direct relationship with key clients and manage the assignment of other client relationships across the team.
RESPONSIBILITIES
You will own the content management and syndication process for Food Service clients:
- Manage key components of content management and syndication, while distributing any administrative aspects to direct reports, as needed. Must ensure that all content updates are fully pushed out to each point of distribution listed in the contract.
- Own the reviewing and validation process for all digital shelf analysis reporting to clients, where an ODM is not available, ensuring that the Digital Content team is delivering reliable and accurate reporting.
- Build/document operational processes and standards, in conjunction with the Director of DCS, to create consistent, repeatable ways of working to avoid/minimize increases in cost of services and margin erosion.
- Develop and maintain effective working relationships with team members, internal partners, clients, customers and others to establish a collaborative and dynamic approach to our services.
- Act as a business operations SME to influence, manage change, and educate , with the goal of ensuring business commitments and objectives are met.
- Training and development, as needed , to learn new tools, systems, and process in support of job duties and to help in the training of the team. This includes all Acosta mandated training courses.
Education Requirements:
- Bachelor’s Degree
- Eight Years of relevant experience
- Familiar with managing the Food Service distributors enterprise systems, digital shelf tools, the process of optimizing content, and best practices in creating online merchandising, inclusive of PDP content fundamentals,
- Knowledge of digital marketing tactics/planning is preferred, but not required
- Experience with product information manager (PIM), digital asset manager (DAM), and content management tools
- Food Service distribution - specific eCommerce capabilities and processes experience preferred
- Talented leader with the ability to effectively manage associates within the department and influence associates outside of their area of responsibility, as needed
- Strong coordination and project management skills – coordination across business units (Food Service /Digital team).
- 1 World Sync and GS1 Platforms
- Strong business communication and interpersonal skills with both internal and external workgroups
- Skilled at managing competing priorities and effective conflict resolution
- Highly organized and detail-oriented