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Digital Content Librarian

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University of Toronto
Toronto, ON, Canada

The Opportunity

The University of Toronto Libraries is seeking a dynamic and innovative individual to join our team as a Digital Content Services Librarian. Reporting to the Web Project Manager and Content Strategy Librarian, this position will play a vital role in supporting digital initiatives, managing online content, and creating documentation with a focus on user-friendly digital experiences. The ideal candidate will have a passion for technology, a strong understanding of library systems, and a commitment to user-focused services.


1.    Web and Content Maintenance:

  • Create, edit, and audit web content to ensure accessibility and usability.
  • Work with ITS (Information Technology Services) Service Managers and UTL Communications to ensure web spaces effectively communicate about library spaces, collections, and services.
  • Support the design and maintenance of the library websites, ensuring they are user-friendly, accessible, and up to date.
  • Enhance the overall user experience of the website, including navigation, layout, and functionality.
  • Implement best practices for search engine optimization (SEO) to improve the discoverability of library spaces and services.
2.    Training and Documentation:

  • Create and maintain user guides, tutorials, and training material to support library staff in creating and managing digital content.
  • Conduct training sessions and workshops to educate staff on the use of ITS supported tools and platforms for content delivery.
3.    User Support and Outreach:

  • Provide point-of-need support to staff and users, troubleshooting and responding to help tickets for various digital services.
  • Collaborate with library departments and academic units to promote library collections, spaces, and services through outreach initiatives.
Required Qualifications:

  • Master’s degree in library and information science from an ALA-accredited program.
  • Demonstrated commitment to the values of inclusivity, diversity, equity and accessibility
  • Proficiency in web development languages such as HTML, CSS, and JavaScript.
  • Experience with content management systems, issue tracking tools, and collaboration tools such as Drupal, WordPress, LibGuides, Jira, Confluence and GitLab.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent written and oral communication skills, with the ability to collaborate effectively with diverse stakeholders.
Preferred Qualifications:

  • Understanding of UX principles and methodologies, with demonstrated experience applying them to web design and digital services.
  • Knowledge of accessibility standards and best practices for web design.
  • Knowledge of emerging trends and technologies in academic libraries.
  • Demonstrated experience developing or delivering training sessions and workshops.
  • Previous experience working in a library or academic environment
  • Experience with wireframing tools such as Figma or Adobe XD would be an asset

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Employer: University of Toronto (@workingatuoft)
Location: Toronto, ON, Canada
Posted Date: 27/06/2024
Expiry Date: 27/10/2024
Type: Contract
Categories: Librarian / Information Professional / Archivist, CMS / Creative / Content Operations
Ref: DN-JB-1886
Added by: DAM News Administrator
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