Digital Asset Manager

Team and Operations Management:

• Lead day-to-day team operations, including training, shared inbox management, content ingestion, and documentation, to ensure smooth functioning.
• Oversee the timely delivery of assets into the Digital Asset Management (DAM) system.  
• Ensure team members are well-trained, motivated, and aligned with organizational goals, creating a productive and positive work environment.
• Provide strong leadership nurturing collaboration.
• Trouble shoot and provide solutions to product issues and various other challenges.
• Provide exceptional communication of wins, opportunities, and risks operationally to the team, and when required manage messaging to the client.
• Audit, monitor, and report on asset rights/usage/restrictions and compliance.

Process Improvements:

• Identify unique ways to organize and manage the entire digital asset life cycle.
• Identify opportunities for process optimization and automation to streamline workflows, enhance efficiency, and effectiveness.
• Design, implement and maintain metadata schemas that reflect the true needs of the business.
• Develop, document, and manage processes on the central system to enhance team operations and global effectiveness.  

Collaboration:

• Collaborate with global cross-functional teams to implement best practices, enhancing overall operational efficiency and ensure alignment with organizational objectives.
• Serve as liaison between the Shanghai team and other global teams, promoting knowledge sharing and best practices.

Client Facing Engagement:

• Engage with stakeholders from various brand teams and agencies to understand their requirements and expectations.
• Collaborate with brand team and agencies stakeholders to ensure content and campaigns are delivered on time and meet quality standards.
• Build and maintain strong partnerships to facilitate smooth interactions with stakeholders and external partners.
• Listen, learn, and adapt to changes in the business’ needs.
• Attend Client Marketing Town halls to ensure knowledge to the business.  

What You'll Have:

Requires a BA/BS and a minimum of 6 years' experience in marketing, commerce and/or creative technologies or related field, including a minimum of 4 years’ experience in a client-facing agency or consulting role.; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• 5+ years of Digital Asset Management experience
• Must have acute attention to detail  
• Familiarity with DAM system
• Broad technical and operational knowledge across various industry segments
• Strong communication skills, both verbal and written, with an influential communication style
• Creative problem-solving mindset and a deeply curious nature
• Ability to clearly articulate complex situations / ideas and lead discussions with clients, colleagues, and leadership
• Understanding of project management principles  
• Ability to adapt to evolving client needs, industry trends, and internal processes  
• Strategic thinking capabilities  
• Effective presentation skills

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