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Creative Services Coordinator

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Hogan Lovells Expired
Birmingham, UK

Department Description

Our well-established global Marketing & BD team supports the firm on a wide range of business development, communications, marketing, and client relationship management activities.

The Creative Services team sits within Corporate Communications and provides a combination of template-driven and customized designs for a wide range of marketing and other materials used to support the firm's business development, internal communications, and responsible business practices. The team is comprised of in-house designers and account professionals who work closely with a roster of preferred agencies and freelancers. They collectively act as guardians of the firm's brand and manage the Creative Hub, a digital asset management system (DAM) with a comprehensive library of images, templates, and resources that are accessible globally.

Role Overview

The Creative Services Coordinator works closely with the Creative Account Manager to assign/ balance workload, facilitate the lawyer headshot process in the UK, maintain stakeholder relationships, and ensure the success of our creative agency partners.

The right candidate will co-manage daily workflow within the DAM in a timely, accurate, and efficient manner – all while communicating effectively with internal stakeholders.

The candidate will participate in team meetings, e.g., daily morning status meeting, creative reviews, and bi-weekly.

Additionally, the right candidate will help with metrics reporting around key team stats.

Key Responsibilities / Accountabilities

  • Assign creative requests to in-house designers and agencies in a timely, efficient manner.
  • Serve as primary point of contact for lawyer headshots and other photoshoots throughout the firm.
  • Maintain and update the library of artwork/images, liaising with colleagues from other regions for searches and related requests.
  • Help build digital and print templates for relevant marketing collateral.
  • Support with maintaining our digital asset management system (DAM).
  • Make small edits to documents, using the Adobe suite, Photoshop, Illustrator, etc.
  • Quality check designs for brand alignment, creative oversights, and typos.
  • Assist with pulling together the quarterly metrics report for the Creative Services team.
  • Support the Creative Account Manager and Account Specialist in stakeholder relations though initiating creative consultations, responses to requestors within the DAM, and other team-related communications.
  • Process team invoices relating to ongoing contracts, e.g. Shutterstock, Monotype, PaperTurn.
  • Support team communications with e-comms platform (iPublish).
  • Answer process-related questions, and work closely with relevant stakeholders on creative jobs, invoices, and agency inquiries.
  • Encourage brand best practices by providing practical advice to colleagues across the firm.
Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.

Qualifications and Training

Business development and marketing, along with an interest in design.

Skills and Experiences

  • Experience working in a similar role in a professional services environment, or agency/in-house studio.
  • Solid understanding and experience of the design and production industry.
  • Has experience in communications, or creative services.
  • 1-3 years of experience working in a relevant field.
  • Fluency in the standard Microsoft Office suite, specifically PowerPoint and Word.
  • Experience in working on both a MAC and PC.
  • Sound knowledge of the Adobe suite and able to make minor edits to text, swap an image, etc.
  • Design agency background or proven experience within a professional services environment, in a similar role.
  • Ability to communicate deadlines, set expectations, and communicate project delivery dates.
  • Strong interpersonal skills with the ability build excellent working relationships with colleagues at every level within the firm.
  • An understanding of the creative process and thinking ahead before each required step.
General Attributes

  • An excellent communicator.
  • Diligent about the task in hand, dependable about delivery.
  • Well organized: good at analysing a problem, working out a solution, and seeing it through in all its ramifications.
  • A people person: friendly, confident, and outgoing.
  • Dependable: with the energy and attention to details to see things through to high standards.
  • Self-motivated: Shows enthusiasm, works well under pressure, adapts to change and is willing to improve.
  • Ability to simultaneously handle a number of different projects and prioritize accordingly to reflect the needs of the business.

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Employer: Hogan Lovells (@hoganlovells)
Location: Birmingham, UK
Posted Date: 18/05/2023
Expiry Date: 03/07/2023
Type: Full-Time
Categories: DAM Manager / User, Digital Marketing / Branding Technology
Ref: DN-JB-1303
Added by: DAM News Administrator
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