Creative Operations Manager

• Field requests for copy and design edits and handle the intake of briefs for creative projects; this includes building workback schedules based on schedule templates
• Maintain Brand’s project management workflows across brand tools. This includes keeping Asana, Dropbox and Google Drive up to date.
• Partner with the Director of Brand ops to onboard new Brand hires. This includes self service project management and day to day best practices and training all new brand team members in established tools, processes, and workflows.
• Partner with the creative producer, digital asset manager and other members of the creative operations function  to ensure the digital asset database is organized as new assets are added, making sure the right tags are added and the files are uploaded accurately.
• Serve as the internal project manager across multiple channels. Projects can range from small static social posts to large cross functional initiatives.
• Run cross-functional meetings and take notes, including Creative Reviews, all-hands meetings, and project specific check-ins.
• Work with cross-functional stakeholders to optimize existing creative processes and tracking systems specific to their channels.
• Run post-mortems and distribute accurate information cross-functionally for next steps.
• Assist in assessing prioritization of Brand’s priorities among projects and bandwidth to help make decisions.

• You have 4+ years in creative operations and/or project management in a creative agency, in house creative team or marketing function.
• You are able to balance multiple priorities and tasks with ease.
• You are a whiz in Asana. You know how to create project templates, build dashboards and seek to improve and streamline current processes.
• You have Google Suite and Google Calendar experience, DAM systems, Asana + other project management tools.
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making.
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously.
• You are an owner, have excellent problem-solving skills and can prioritize tasks effectively.
• You are able to build strong cross-functional relationships, effectively facilitate discussions and drive consensus.
• As a bonus, you have a creative background and familiarity with design tools and systems.
• You’re a true dog person -- even if you don’t have one!

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