Content Syndication Technician - Data Management & Governance

RESPONSIBILITIES:

This position is responsible for gathering, cleansing, inputting, delivering, and auditing various types of digital marketing content & data into the company’s content syndication platform (PIM-Product Information Management & DAM-Digital Asset Management systems). The incumbent will also support the PIM Administrator and DAM Administrator in the execution of strategic activities related to system integrations & maintenance, asset lifecycle management & governance, and change management.

The ideal candidate will have strong organizational and communication skills, the ability to work autonomously and cross-functionally, an understanding of data entry and management principles, and the ability to support data syndication initiatives.

• System Administration & Maintenance
• Gather, upload, and enrich various types of digital marketing content into the company’s
• PIM & DAM systems.
• Manage and maintain the DAM’s asset catalog and the PIM’s product catalog.
• Identify and communicate user support & troubleshooting instances to the PIM & DAM administrators.
• Support the PIM & DAM administrators on required PIM & DAM integration, user interface, taxonomy, metadata, administration, and maintenance activities.
• External Facing Data Strategy
• Collaborate with key internal (e.g., marketing, sales, regulatory, food studios, etc.) & external stakeholders (e.g., customer data teams) to administer product attribution to meet customer data requirements.
• Support attribute mapping & formulas in PIM system customer channels to ensure company data is correctly matched to customer requirements.
• Publish approved assets from DAM to PIM and downstream to customers & data pools recipients.
• Work directly in customer or third-party data portals to ensure fulfillment of customer data requirements.
• Audit customer and third-party data portals and websites to ensure accurate and consistent delivery of digital marketing content.
• Support the PIM & DAM administrators in the development and implementation of data governance policies, standards, and procedures to ensure data quality and consistency.
• Asset & Content Lifecycle Management & Syndication
• Support the PIM & DAM administrators in the setup, maintenance, and management company digital assets throughout their lifecycles.
• Support execution of the enterprise DAM & PIM content management strategies.
• Project & Change Management
• Scope, scale, and lead assigned data management and syndications projects.
• Work cross-functionally with internal (e.g., marketing, sales, regulatory, food studios, etc.) and external (e.g., creative agencies) data stakeholders to achieve assigned project goals and objectives.
• Support the PIM & DAM administrators in the creation and dissemination of system documentation and user training.

QUALIFICATIONS:

Required

• High School diploma.
• 1+ years of experience in data entry, data quality, data management, or data governance.
• Demonstrated pattern of initiative.
• Strong analytical, problem solving, and decision-making skills.
• Well organized and proven attention to detail.
• Track record of success working independently on assigned projects.
• Proven experience working collaboratively with technical and/or marketing/sales team members.

Preferred

• Bachelor’s degree in data management, marketing, ecommerce, computer science, information technology, or related field.
• Experience with PIM, DAM, and/or content management data pools. (e.g., Salsify, Syndigo, 1Worldsync)

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