Associate Product Manager, Content Management Automation

• Support the Product Managers & Product Owners of the Enterprise Content Management Products which could include our Enterprise DAM (Digital Asset Management Platform), Product Copy Centralization Program, and other content management technology and capability initiatives.
• Identify opportunities to Automate current and net new processes
• Discover and Cross-Functional Alignment of Personalization & Automation initiatives and work with IT and channel platform product owners to establish integrations
• Define and write the requirements for the product(s) roadmap(s) and work with the technology teams and technology providers in an Agile workflow.
• Owning or supporting the end-to-end product delivery process, including concepting and strategy, design, development, QA, and post-launch growth
• Managing and organizing roadmaps and estimates for each project, assessing projects from a creative, business, and technological viewpoint throughout the design and development phase.
• Constantly finding solutions to complex problems around managing creative, content, and assets across a matrix organization and different companies.
• Be at the frontline of support for any operational issues that arise with a product.
• Be the point of contact for a portfolio of clients and products/programs and ensure quality of service is to standards.
• Establish and maintain project schedules, plan resources, provide stakeholders project status updates, and keep project on time, on budget, and of high quality.
• Presenting concepts, deliverables, and designs to clients and cross-functional teams.
• Continuously challenge the status-quo in the way we do things and find ways to be more efficient as a team and organization.
• Identify opportunities and implement ‘always-on’ content opportunities across Canadian Tire or for select banners or brands.
• Perform ongoing market research to identify new content technology opportunities and work with our channel owners to test and learn new opportunities.

• 6+ years of experience working in product management, technology management on the business side, ideally in a content management, digital or similar environment.
• University education in business/commerce, technology, or a related field is required.
• Has been closely involved in the launch of a new product or technology transformation from start to finish.
• Experience working with Digital Asset Management (DAM) Platforms is required
• Strong Experience working with establishing requirements and development story writing for IT development teams.
• Experience working with Brand Guidelines and Templating Platforms is an asset
• Strong experience rolling out technology programs impacting cross-functional teams
• Strong experience in change management planning and execution
• Experience creating documentation and conducting training for end-users of technology products.
• Strong understanding of the creative and production process and how technology can help improve workflows.
• Strong presentation, communication, and writing skills are required.
• Fluency in working with technology and digital media to support various content delivery channels
• Ability to earn trust across different levels and multiple groups of a large organization
• Willingness to roll up your sleeves and do whatever is necessary – a general manager / owner mentality and an entrepreneurial drive
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience owning roadmap strategy and definition
• Experience owning feature delivery and being able to make trade-offs of a product
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills
• Ability to think strategically and act tactically
• A genuine ability to learn quickly and explore unfamiliar challenges.
• A genuine love for the web, marketing, and content is a must.
• JIRA, Confluence, and Wrike experience is a strong asset.

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