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Sr. Digital Asset Manager – AEM Assets

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Chewy
Bellevue, Washington, USA

Our Opportunity:

What You’ll Do:

  • Serve as the strategic Product Manager for iterative development, maintenance, and enhancement of the AEM Assets platform within Studios, Creative Services, Marketing, and as an enterprise-level DAM
  • Partner with cross-functional stakeholder teams to identify, prioritize, develop, and test system and automation enhancements that align with business and operational objectives.
  • Work directly with IT Engineering and MarTech team members to create and maintain a prioritized roadmap of DAM enhancements that integrate with both upstream and downstream custom asset delivery pipelines.
  • Serve as a key point of contact for the relevant vendor, systems support, and consultant relationships for AEM Assets and its integrations to ensure prompt resolution of issues
  • Troubleshoot technical issues and bugs through engaging forums, technical support, IT Engineering, and/or consultants
  • Provision, configure, audit, and revoke user accounts as required for full-time, contractor, and agency users
  • Architect, design, and continuously improve workflows and automation within the system that streamline and simplify ingestion, metadata schema, file organization, tagging, renditioning, access rights, and overall asset search efficiency
  • Own day-to-day project management for AEM Assets development project schedules, providing thought leadership and impactful recommendations on DAM use case strategies.
  • Analyze and report regularly on metrics that pertain to goals and benchmarks for access, usage, and asset lifecycle
  • Create, maintain, and publish technical process, configuration, and training documentation for both application users and departmental leadership
  • Proactively manage communications about updates, enhancements, and user support needs.
  • Co-develop workflows that ensure accurate, efficient, and timely asset ingestion, metadata tagging, organization, distribution, and the expiration of assets within the DAM.

What You’ll Need:

  • Bachelor’s degree in Digital Asset Management, Creative, Marketing, or related field
  • 7+ years of experience as a DAM System Admin, Content Librarian, or similar in an E-Commerce/retail production environment.
  • Formal Adobe Training on AEM Assets is preferred
  • Direct experience with AEM Assets, including its implementation, and technical administration in a matrixed organization.
  • Strong understanding of AEM front-end and back-end development, components, templates, workflows, and role management
  • Firm understanding of photography, video, design, creative, and production processes, file types, and use cases common in agencies and digital media organizations
  • Understanding of color models, ICC profiles, video codecs, and configuration of AEM Assets to process assets for a variety of downstream traditional and digital media
  • Experience managing integrations between AEM Assets and other compatible platforms like Workfront, Jira, and/or Merchandising PIM systems. Experience working with Adobe Fusion is a huge plus!
  • Strong experience in file governance, standards, and development of associated digital asset management process
  • Proficient with Microsoft Office 365 and other adjacent project management software such as Jira, Airtable, Smartsheet, and/or Lucidchart
  • Proven ability to self-manage multiple projects as part of a team serving stakeholders across many geographical locations
  • Ability to thrive in an ever-developing, fast-paced environment with shifting priorities and changes in scope
  • Exceptional attention to detail, organization, time management, and negotiation skills
  • Ability to tactfully influence cross-functional teams to drive projects and tasks to completion
  • Capacity to project a calm, confident, and professional demeanor, even while working under pressure
  • Excellent oral and written communication with the ability to flex between creative and technical vernacular with ease
  • Active listening, problem-solving, strongly analytical, and critical thinking skills
  • A positive, can-do attitude with teammates, internal clients, and corporate stakeholders
  • Position may require less than 10% travel to multiple Studio and office sites as necessary

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Employer: Chewy (@Chewy)
Location: Bellevue, Washington, USA
Posted Date: 22/09/2022
Expiry Date: 22/01/2023
Type: Full-Time
Categories: DAM Manager / User
Ref: DN-JB-991
Added by: DAM News Administrator
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