Information Management Coordinator

The Ministry of Jobs, Economy, and Northern Development has an exciting opportunity and is looking for an Information Management Coordinator to join our team!

Reporting to the Manager - Appeals Secretariat, the IM Coordinator is responsible for managing the Appeals Commission’s Records Management Program and providing support on access to information matters as required.

The Appeals Commission consists of four distinct areas of operation: a tribunal, made up of adjudicators and staff; an advocate office that operates as an independent program; a medical panel program that provides support to medical panels; and a secretariat that provides administrative and operational support to all components of the organization.

You will manage records within legislative scope and the Government of Alberta’s Information Management (IM) policies and frameworks.  The position provides leadership, strategic direction and coordination for the development, implementation and maintenance of activities relating to the organization and life-cycle management of the department’s records and information holdings in all formats (physical and electronic). The IM Coordinator provides support and assistance to Legal Services, as required and requested, relating to access to information matters at the Appeals Commission.

In your role as an Information Management Coordinator, you will be responsible to:

• Lead and develop the Records Management Program strategy for the Appeals Commission and ensure its implementation is undertaken in an integrated and consistent approach, aligned with legislation and Government of Alberta strategy.
• Lead and/or support the development of an Appeals Commission records & information management strategy to implement a corporate wide Enterprise Content Management (ECM) system to include modules such as document management, records managements, imaging, e-mail management and workflow.
• Develop corporate records and information management policies, standards and best practices to meet the needs of the Appeals Commission.
• Oversee the delivery of records management services subcontracted to Service Alberta.  
• You will ensure the development and delivery of formal records and information management training.
• Records management operations are planned, managed and evaluated to deliver outcomes in accordance with strategic plans and priorities of the ministries and ensure compliance with established legislation, regulations, and policies.
• Manages development of briefings, action request responses, and recommendations pertaining to issues, opportunities and challenges associated with the records management program for the Appeals Commission.
• Provide strategic advice on best practices for recorded information to external stakeholders as required.
• Represents the public body at FOIP network meetings and other relevant meetings.
• Supports Appeals Commission staff in delivering knowledge management, quality assurance and internal education services to the Appeals Commission.

Minimum requirements:
University graduation in a related field plus 4 years progressively responsible related experience; or equivalent as described below.

Equivalency: 
Directly related education or experience considered on the basis of: 

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year of education.

Preferences will be given to candidates with:

• Experience with the FOIP Act and other provincial privacy legislation and knowledge of how privacy legislation and program legislation work together to support the public body and the government as a whole.
• Experience of electronic management of content in all media and formats, digital preservation and metadata requirements.
• Advanced proficiency in the use of MS Excel, MS Project and Project Server.
• Experience in policy development, planning and implementing ECM components such as document management, records management, e-mail management, taxonomies or imaging applications.

Assets include:

• A Certified Records Manager (CRM) or Certified Document Imaging Architect (CDIA+) designation is desirable.
• Ability to manage and work within a political legislative framework.
• An extensive knowledge of information/records management, strategic directions, policies, standards, practices, trends.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The link below will assist you with understanding competencies: https://www.alberta.ca/assets/documents/psc-alberta-public-service-competency-model.pdf

In this role, you will contribute to our team by demonstrating the following behavioral competencies:

• Systems Thinking - You consider the impact of strategies and changes on the work of clients, stakeholders, and team members and support organization vision and goals through strategic planning of tasks and considering relationships between different work approaches and their impact on different programs, divisions and ministries.
• Creative Problem Solving - You will facilitate the creation of a work environment for generating and finding newer ideas to solve existing and potential problems.
• Agility - You will possess an ability to create an adaptable environment and overcome barriers through proactive and flexible approach to work.
• Drive for Results - Design and manage projects to achieve intended outcomes and deliverables within allotted timeframes and budget.
• Build Collaborative Environment - Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• Develop Networks - You develop and sustain a network of relationships across the department and with other GOA ministries on issues and work with other branches to develop effective communication channels to enhance and maximize the effectiveness of interactions

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