Digital Shelf Manager
Delta Faucet Company Expired |
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Port Washington, NY, USA |
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The Role:
The Digital Shelf Manager will be responsible for maintaining our Digital Shelf across our key partners including content management, new product launches, ratings and reviews, and pricing & promotions. The Digital Shelf Manager will thrive in an agile and fast-paced work environment with significant autonomy to get results. The Digital Shelf Manager should have experience handling large catalogs through an Enterprise PIM/DAM system and is passionate about unlocking new ways to vividly tell our stories to our consumers. This role is responsible for managing a Digital Shelf Specialist and is fully remote with occasional travel to HQ in NY.
Responsibilities:
The Digital Shelf Manager will be responsible for maintaining our Digital Shelf across our key partners including content management, new product launches, ratings and reviews, and pricing & promotions. The Digital Shelf Manager will thrive in an agile and fast-paced work environment with significant autonomy to get results. The Digital Shelf Manager should have experience handling large catalogs through an Enterprise PIM/DAM system and is passionate about unlocking new ways to vividly tell our stories to our consumers. This role is responsible for managing a Digital Shelf Specialist and is fully remote with occasional travel to HQ in NY.
Responsibilities:
- Collaborate with Director of Marketing and Head of Omnichannel Sales to develop engaging content that delights our consumers
- Handle our PIM and syndication tools (Salsify, Syndigo)
- Develop and maintain our content management processes to improve the efficiency of our content marketing operations – including workflows, cross-functional integration and KPIs
- Customer channel development and mapping in Salsify, customer catalog creation, customer-specific copy iteration and uploads, workflows
- Upload and tag new assets, link assets between systems, clean up old assets, implement A+ publishing capabilities, functionality inputs, etc.
- Lead end-to-end new product launch process in partnership with National Account Managers to ensure all products launch complete and timely
- Partner with Head of Customer Experience to develop and handle ratings and reviews scorecard
- Minimum of 2+ years of eCommerce or marketing experience required
- Previous experience with PIM solution provider, e-retailer, or CPG industry experience is preferred
- Experience working with key digital shelf syndication and measurement systems (ex. Salsify, Syndigo, EDGE by Ascential, Profitero, etc.) is a plus
- Intellectually curious about the changing eCommerce landscape and addressing future needs
- Proficient MS Office skills – PowerPoint, Excel, Word
- Outstanding project management experience
- Excellent interpersonal, communication and presentation skills
- Strong analytical and creative problem-solving skills
- Self-starter that can work in ambiguous environments
- Comfortable building trust and influencing cross functional partners
- Proven track record to flex management style/ways of collaborating based on individual market needs and level of Digital Shelf maturity
- Comfortable working in a fast-paced environment/start-up mentality