<< Back to Events

Digital Experience Summit Virtual Conference

Wednesday February 16th - Thursday February 17th, 2022
Not Specified

Digital Experience Summit has been the #1 conference series for customer experience leaders in the digital space for 8 years. In this New Reality explore the endless possibilities in this new world of digitally fluent customers, expecting personalized experiences in an omnichannel world.

In a series of virtual presentations with live interactions, we’ll build on the knowledge gained after a season of unprecedented change. We’ve learned the importance of making the right connections – in our technology networks, across our silos and in our thinking. Now, reassess the structures, tools, models and assumptions with an eye toward an increasingly more adaptive customer landscape. Be positioned for growth in the new customer age.

In this 2-day virtual experience, thought leaders, subject matter experts and in-the-weeds practitioners will share the engines of their success to building digital customer experiences using the latest data and insights applications, and strategic reimagining for optimized digital experience programs leading the way in customer growth, retention and profitability.

Topics will include:

  • CX strategy and marketing priorities for 2022
  • Customer listening, Voice of Customer and contact center optimization
  • KPIs and silo busting practices that guide a customer-centric culture
  • CX strategy and the customer conundrum: data privacy v. personalization
  • Game-changing solutions: composable DXP, low-code, AI and more

Visit Event Website

Organiser: Simpler Media Group (@thedxsummit)
Type: Webinar/Podcast
Goal: Not Specified
Ref: DN-EV-499
Added by: DAM News Administrator

We advise you to check the full details of each event with the organiser. We accept no responsibility for the accuracy of the information presented about the events shown. By using this facility you agree that we have no liability for any claims or losses in-relation to the information supplied on this website or that of a third party.