In this article on the answermaven.com blog, Constance Ard considers the consequences of “The Information Gap” – a conceptual term used to refer to the difference between information creation and use:
“Taxonomies are just one component of good content management. And content management is only a single component of knowledge management. There are many good reasons for both knowledge and content management in business today. Sometimes it is more effective to explain the consequences of poor content management than the good reasons for it when building a business case for implementing new processes.” [Read More]
The blog contains a number of other articles which investigate taxonomies in this context: