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Six Tips for Managing ECM Change

by Naresh Sarwan on September 17, 2010

Jom Thumma, writing for describes six tips for managing the organisational changes bought about by implementing ECM solutions:

  • Assess change readiness
  • Communicate the reasons for change
  • Develop concrete plans
  • Reveal how changes will affect employees
  • Present a united front
  • Manage resistance

Change management planning revolves around a specific, well-defined, measurable, realistic, and achievable project. Managing change starts at the beginning – during the planning stage – and runs through a project’s conclusion, addressing the gradual transition and ongoing support of employees charged with implementation. Those who recognize its importance typically do it well, but too many others make major investments in IT without planning for change. Technology cannot be effective unless people know how to use it effectively and embrace it.” [Read More]

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