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ROI Calculations A Joke For ECM

by Naresh Sarwan on February 9, 2010

In this article, CMS Watch’s Alan Pelz-Sharpe, discusses the astonishing lack of tangible return on investment that most ECM administrators could calculate for their incumbent systems.  This is nothing new, Pelz-Sharpe continues, as in his opinion, all “ROI calculations for information technology are junk calculations, a fraud, a nonsense, and a complete waste of time.”

“ROI assessments are based on the simplistic formula of benefits minus costs to calculate the return on your investment. But simple is not always smart, and most if not all the of the benefits in such calculations are by nature predictive. In other words they are guesses, and in my experience, almost always overly optimistic — and fatuous guesses at that.” [Read More]

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